Our COVID-19 Protocol

Our protocol for Covid-19 | Sole Podiatry

As the COVID-19 situation evolves, we want to inform and assure you that we are doing everything possible and recommended to protect you, our staff and all visitors to our clinics.   

We Are Essential!

The Australian Government lists Podiatry as an essential service and we are being encouraged to continue serving the community to reduce the burden on our public health system. Therefore, yes, we are still open 6 days of the week. We can assure you that we are doing our best to keep our premises as clean as possible, so be sure to visit us if you have any of the following: 

  • Infected or ingrown toenail
  • Diabetic wound 
  • Painful corn or wart
  • Sprained ankle or other lower limb injury
  • Fracture
  • Existing or new foot pain 
  • Ill-fitting footwear

So that all our patients feel safe in returning to our clinics, we are doing the following: 

  • Offering home visits – For anyone who can’t or doesn’t want to leave their home
  • Offering Telehealth – Can’t make it to the clinic? Let us reach you in your home!
  • Screening all patients prior to their attendance for any symptoms or recent travel
  • Increased cleaning and sanitation measures
  • Have additional rubbish bins the waiting room for all to use to immediately dispose of used tissues 
  • Physical distancing – Reducing the amount of patients waiting in the waiting room
  • Keeping our masks on at all times before, during and after treatments

So what is COVID-19?

COVID-19 is a new infectious disease caused by a newly discovered Coronavirus late 2019, giving it the name Coronavirus Disease 2019, abbreviated as COVID-19. Coronaviruses are a family of viruses that are found in animals but can spread to and between humans making us sick. The World Health Organisation (WHO) has announced that COVID-19 is a pandemic, meaning it’s a new disease that has spread worldwide. 

Symptoms of Covid-19 | Sole Podiatry

What are the symptoms? 

Most people infected with the virus develop mild to moderate respiratory illness and recover from it without advanced medical attention. Not everyone will show one or all of the symptoms, but generally speaking, the following are common symptoms of the COVID-19:

  • Fever
  • Coughing
  • Fatigue
  • Difficulty of breathing 

If you think you or someone you know may have it, contact your GP clinic or call the National Coronavirus Helpline on 1800 020 080, open 24 hours, 7 days a week. 

Is Everyone At Risk?

Yes, everyone is. Once infected, children, the elderly and those with chronic medical conditions are more likely to worsen and develop severe problems. This is because their immune system is compromised and cannot fight off every infection as good as those with no general health problems. Chronic conditions are any medical problems that don’t clear up within 3 months and have complex causative factors. The following are some of the most chronic conditions affecting the general public: 

  • Diabetes mellitus (all types) 
  • Heart diseases 
  • Stroke 
  • Cancer (all forms) 
  • Autoimmune conditions (e.g. Rheuumatoid arthritis, Lupus)  
  • Osteoporosis 
  • Asthma and other lung conditions (e.g. COPD) 
  • Kidney and liver diseases 
  • Mental health conditions such as Anxiety  
  • Obesity  

Some health and lifestyle choices that increase anyone’s likelihood of contracting the virus are:

  • Sleeping difficulty (reduced length and/or quality of sleep) 
  • Smoking  
  • Unhealthy diet  
  • Sedentary lifestyle 
  • Overexposure to dust & pollution 
  • Pregnant women

How is it spreading?

The Coronavirus from this current outbreak spreads through respiratory droplets of saliva or mucus. We produce droplets every time we talk, cough or sneeze. Droplets are small particles of moisture that travel in air for a maximum distance of 1.5 meters and remain transmittable on many surfaces from hours to days. Being too close to an infected person or surface can increase transmission.

This virus can only infect humans if inhaled through the nose or mouth, but it can also enter through the eyes. So it’s important to practice respiratory etiquette such as to cough into a flexed elbow or sneezing into a tissue and disposing of it immediately. 

How can we not spread the virus? Social distancing | Sole Podiatry

How Can We Not Spread It?

The best way to help prevent catching this virus is to stay up to date with the current local and national government announcements. Visit the Department of Health’s website for the latest advice https://www.health.gov.au/resources/collections/novel-coronavirus-2019-ncov-resources.

There are no current vaccines available and viruses can’t be treated by medications, so prevention is key. Take the following measures to protect yourself and others: 

Good hygiene:
  • Wash your hands frequently for at least 20 seconds with soap and water
  • Use alcohol-based hand gels when you are outdoor and have handled commonly used object or surface (e.g. Petrol pumps, shopping trolley, door handles)
  • Cover your mouth and nose when sneezing or coughing, either with a flexed elbow or disposable tissue
Physical/Social distancing:
  • Stay at least 1.5 meters away from others to avoid catching their droplets that could be infected with the virus
  • If you have recently travelled overseas, come in contact with a suspected or confirmed case of COVID-19 or generally feeling ill, stay at home for at least 14 days
  • Limit your time outside home. It is now against the law to be outdoor for non-essential reasons. Authorities are advising not to leave home unless it is for the following reasons:
    • Shopping for food or other essential items
    • To receive medical care (Podiatry appointments are one example)
    • To care for someone 
    • Work/Education – If not available remotely 
    • Exercise – can be done individually or with one other person
    • If not in a safe living arrangement, leave to a safer place

Staying On Top Of Your Mental Health Is Important

No doubt the current Coronavirus is changing the way we live, work and communicate. Every individual and business is being affected by it. Are you or anyone you know is feeling anxious about the COVID-19 pandemic? The Department of Health is advising us the following:

  • Stay connected with friends and family via phone, messaging, email, social medial and video calling
  • Set up a daily routine to feel productive 
  • Exercise at home to reduce stress
  • Maintain a healthy and nutritious diet 

For more assistance with coping, contact Lifeline on 13 11 14 for 24/7 phone support.

Remember, this is unpleasant, but it will pass!


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